These are the notable quotes from 140 Twitter Conference Day 2.

From Tony Robbins

• “If you agree, say I” X 75 times
• “Leaders see it better than it is.  Bring something that’s inspiring.”
• “The state and intent of what you deliver is more important that what you actually say.”
• “If you succeed and you’re still unhappy, you’re screwed!”
• “There are no rules on Twitter. Just add more value, that’s it.”
• Stats show that the #1 fear is becoming a quadrapelegic.  The #1 dream is winning the lotto, but who is happiest at the end of the day?  Neither, adding value is key.
• “Twitter is a tool, but it’s really a community”
• “The quality of your life is the quality of your relationships.  Twitter is all about relationships.”
• “Real relationships come from giving, not taking.  Give what people need and you’ll succeed.”
• “Fall in love with your customer, not your product.  Give them what they need, not what they want.”
• 3 Ways to grow your business: 1. Increase clients, 2. Increase average transaction value, 3. Increase frequency of purchase
• “I look at Twitter as an intelligent browser.”
• “The secret to life – you got a problem?  Find somebody else with a problem and help them.”
• “3 decisions to make: what should I focus on, what does it mean, what should I do”
• 6 human needs are certainty, variety, significance, love, growth, and contribution
• “Happy people don’t write emails or tweets to try to tear other people down.”
• Tony Robbins quoting Nelson Mandela, “Resentment is like drinking poison and then hoping it will kill your enemies.”

From Social CRM Panel featuring Brian Solis

• In regards to whether the appropriate term is “CRM 2.0” or “Social CRM”, Brian Solis states that Social CRM is the appropriate term because, “we are injecting that conversation, relationship, and collaboration into the process.  It’s the human element that we’re bringing into it.”
• “CRM was focusing on customers, what social media is doing is that it’s making customers influential.” – Brian Solis
• “I define influence as the ability to inspire action and measure it.” – Brian Solis
• “It’s not about the tweets you see, but about the tweets you don’t see. “ – Brian Solis
• In regards to what Whole Foods Market does when training the individual stores going on Twitter, “We put a lot of trust in our stores.  The people who represent us on Twitter, represent us in the stores every day.  If we’re trusting them to put their faces in front of our customers in real life, why not online.”

From Followership Panel

• “On the topic of followers, it’s not about how many; it’s about who they are.  “
• “My voice is now my most important asset and if someone else is tweeting for me, it just ruins it.”
• In regards to gaining followers, “farming, not hunting”

From The Future of Twitter Panel featuring Peter Shankman

• The panel of 4 was asked, “If Twitter was a stock; buy, sell, or hold?”  Everyone on the panel said “buy” except Peter Shankman.  Shankman said he would hold, but a brilliant rebuttal for why one of the panelists would buy is because, “If you took all of the social networking messaging services combined (facebook, myspace, etc), it’s less than 1/10 of 1% of the global SMS messaging industry.  So there is a huge industry to disintermediate.”
• On a discussion on why Google hasn’t brought out Twitter yet, Peter Shankman replies, “I wonder what they’re (Google) waiting for, there’s something there, there’s something they’re waiting for” – Peter Shankman
• “There are big rewards for very quick moments in time.”
• “You have to be very aware of making things private versus public.  You have to maintain the sense of who you are.”
• Laura Fitton made a comment about how phone companies are charging for every text message and needs to realize the power of SMS to which she says that they “need to get their heads out of their SMS”

Check out the Notable Quotes from the 140 Twitter Conference Day 1.

Check out the Summary of Day 1 and the Summary of Day 2.