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SES Chicago – Google Analytics, Online PR, The Link Between Search and Social

This SES Chicago recap will cover the Google sponsored lunch session along with two additional sessions that I attended from Day 1.  This recap includes “What’s New and Exciting with Google Analytics?”, “Online PR: Where to Next?”, and “What’s the Link Between Search and Social?”.

My recaps will include some useful tidbits that I picked up during day 1 of SES Chicago.  Tweets were made from @marketwire as well as my personal handle @shinng using the hashtag #seschi and #rt2eat.  So what is the meaning of the latter hashtag?  Well, the creative marketing team @marketwire wanted to give back for the holiday season so we decided to take advantage of the Marketwire presence.  For every ReTweet of our tweets that include the hashtags #seschi #rt2eat, Marketwire will be donating $1.00 per RT for a max contribution of $500 to benefit the Greater Chicago Food Depository.

SES Chicago Lunch Sponsored Session – What’s New and Exciting with Google Analytics

Speakers: Phil Mui (Google Analytics)

I was able to catch the major announcements made by Mui through all the chatter and utensils hitting plates.   I’m sure 75% of those at this session were too focused on the surprisingly delicious conference food.

The emphasis of this session was on segmentation.  “Context is the queen of analytics; segmentation is the king.”

So what is exactly was “new and exciting with Google Analytics”?

  • Segmentable custom variables – segmenting your website traffic can now be accomplished using advanced segmentation.  Ahhh, the beauty of utilizing feedback to offer convenience.
  • Ability to add notes to data and share with other account users – you can make these notes public or private and you can also favorite notes.
  • New tracking code wizard to allow for easier, accurate, and customizable tracking
  • Enhanced API including the support for advanced segments among others.  More details to be announced.

SES Chicago Session – Online PR: Where to Next?

Moderator: Sally Falkow (PRESSfeed)
Speakers:  Beth Harte (MarketingProfs), Duncan Alney (Firebelly Marketing), Marty Weintraub (aim Clear), Andy Beal (Trackur)

The Online PR session was a great refresher, but I wish I had attended another session during this time slot.

  • What is public relations? – 2 way mutually beneficial relationship between company and public
    • Media relations
    • Advertising
    • Press agentry
    • Public affairs (government)
    • Public affairs (community)
    • Issues management
    • Lobbying
    • Investor relations
  • Why should you care about PR? (key points)
    • The past
    • Listening works
    • Being found works
    • Communicating works
    • Partnering
    • Telling your story works
    • People talking works
  • Social media tools will change.  People being social won’t change.
  • Online video: used more than all major network stations
  • Video is not democratic – the best content doesn’t always win.
  • Video=power
    • Video can be found easily via blogs, text, tags, links, tweets
    • Good video pulls journalists
    • Video is shared
  • Predictions
    • Video – ability to capture and upload from any device
    • Integration will matter most (video+search+social+PR)
    • Strategy and execution is hyper critical
    • Experience will be the differentiation
    • Tools – allows one to stay in the flow, remain relevant and access info

Andy Beal of Trackur went into press releases to end the session.  Lots of good tips.

  • What to look for when analyzing your press release effectiveness
    • Where’s your press release landing
    • Which countries (unless, of course, you use a service like Marketwire and can pick and choose so you know exactly where your press release is going)?
    • Which search terms?
    • Compare press release headlines
  • Find the experts to send your pitch
    • Identify the influencers
    • Check google rankings
    • Check blog links
    • Who gets quoted?
    • Compete.com data
  • Advanced technology helps your monitoring
    • Industry trends
    • Competitors’ keywords
    • Track reach
    • Identify allies
    • Google alerts
  • Take a closer look at your analytics
    • What keywords bring ROI?
    • Look for single source increases
    • Are there changes in the top entry pages?
  • URL sharing
    • Make it easy to share links
    • Track clicks, shares, RTs (on Twitter)
    • Bit.ly (url shortener)
    • Build your own with awe.sm
  • Don’t hold on too tight with your content / This was one of my favorite parts of Beal’s presentation because there are too many companies that are too close minded.
    • RSS
    • Videos on YouTube
    • Images on Flickr
    • Delicious link page
    • Presentations on slideshare
  • The future – Andy Beal talked about his “want list” of press releases in the future
    • Dynamic press release – ability to test different headlines, ability to change keywords in links, automatically fix typos, automatically update content
    • Link tracking across platforms
    • Performance based press release writing/distribution as opposed to the flat fee – example: Beal stated that he would rather pay $1000 for getting ‘x’ coverage than pay $200 for press release distribution and hope to get that ‘x’ coverage

SES Chicago Session – What’s the Link Between Search and Social?

Moderator: Aaron Goldman (Connectual)
Speakers:  Marshall Clark (Organic, Inc.), Tobias Peggs (OneRiot), Brian Boland (Facebook), Bryan Simkins (FedEx)

Unfortunately by the last session, I was too exhausted to listen attentively.  However, I managed to jot down a handful of notes and capture a few screenshots.  The content and images were provided by Tobias Peggs (OneRiot)

  • The core of Facebook is identity, connections, and sharing
  • Facebook becomes powerful because of the trusted source of information
  • In regards to Google’s clickstream, Facebook is #1 for clicks in both upstream and downstream click analysis
  • Social sharing replaces SEO in the realtime web
    • Optimize your pages for indexing –> Create compelling content
    • Solicit inbound links to your content –> Make it easy for people to share your content
    • Get to the top of the search results page –> Get to the to of the search results page
  • SEM needs to work in realtime on the realtime web
    • Buy positions that deliver predictable traffic flow –> Hot topics are bursty, interest moves on quickly
    • Show your company next to brand-sensitive content –> Buzzy content is frequently not brand-sensitive
    • Know with certainty where content is being viewed –> Users engage with various modes of consumption
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